Company Details

Prizelio (also referred to as 'the company', 'we', 'us') is a car diagnostic service provider operating within New Zealand. Our registered office is located at 15 Maurice Paykel Place, East Tamaki, Auckland 2013, New Zealand. Our business registration number is 92384756, and our GST number is 128-639-084.

GDPR Compliance

As part of our commitment to data protection, we adhere to the principles set out in the General Data Protection Regulation (GDPR) where applicable. This applies to any personal data we process for individuals within the EU/EEA. We ensure that all personal data is processed lawfully, transparently, and for specified, legitimate purposes. For full details on how we handle your data, please review our Privacy Policy. Under GDPR, you have the right to lodge a complaint with a supervisory authority if you believe your rights have been infringed.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy. If you have any concerns regarding your personal data, you may contact our DPO directly via email at privacy@prizelio.com or in writing to our head office address.

Dispute Resolution

Any legal disputes arising from the use of our services or website shall be governed by the laws of New Zealand and shall be subject to the exclusive jurisdiction of the courts in Auckland. In the event of a disagreement, we encourage you to contact us first. If the matter cannot be resolved amicably, we may recommend mediation or arbitration as an alternative to litigation.

Intellectual Property

All diagnostic reports, software interfaces, and written content generated by Prizelio are our intellectual property and are protected by applicable copyright laws. Unauthorised reproduction of our reports or data is strictly prohibited.

Licenses and Audits

Prizelio operates under the appropriate New Zealand automotive repair industry licenses. We hold a current workshop registration and comply with the Consumer Guarantees Act. Certificates of compliance can be produced upon request at our premises.